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Ramaiah University of Applied Sciences

Pratisha

Ms. Pratisha Baruah

Assistant Professor

Hotel Management faculty with over 10+ years of academic experience and 4 years of industry experience, has good communication and interpersonal skills and has effectively handled courses for management students and corporate programs

Qualifications

  • M.Phil (Ongoing)

  • MA.(Tourism Management)

    Madurai Kamaraj University

  • BHM

    M.S.Ramaiah College of Hotel Management, Bangalore

Experience

Total years of Experience :

14 Years

Academic Experience :

  1. Daffodils English School
    1. Duration: June 2010 – May 2011
    2. Designation: Class Teacher(VII Std)
  2. Ramaiah University (Faculty of Hospitality Management and Catering Tech)
    1. Duration: June 2011 – June 2017, Aug 2018 – till date
    2. Designation: Asst. Professor- Front Office Department

Research and Industry Experience:

  1. Oberoi, Bengaluru
    1. Duration: Oct 2006 – May 2007
    2. Designation: Banquet Sales Supervisor
  2. Halliburton Logging and Drilling Services Asia Ltd.
    1. Duration: Oct 2004-March 2006
    2. Designation: HR-Admin-Executive
  3. Taj Westend Bengaluru
    1. Duration: June 2004-Sep 2004
    2. Designation: Front Office Executive
  4. Active member of the Sanitation Waste Management and Environmental Engineering Research Centre, Ramaiah University

Research Interest

Social Sciences-Social Intelligence, Hospitality and Tourism

Research Expertise

Hospitality, Front Office

Keywords

  • Hospitality and Tourism
  • Social Intelligence

National Conference Papers:

  1. Participated and presented paper in the Regional Conference on ​“Facets of Hospitality: An overview of Accommodations”. The title of the paper was ​“Guest Complaint Management”. Paper got published in a Journal.
  2. “Innovations Leading to Skill Development in Students”, Research, Consultancy and Innovation in Higher Educational Institutions Issues and Challenges, ISBN:978 – 81-927564 – 1‑7, Pg No: 52, April 2016 

International Conference Papers:

  1. Presented paper entitled ​“Sustainability in waste management A comparative study on urban vs rural hotels”, at the International Conference on Innovations in Municipal Solid Waste Management and Best Practices for Circular Economy and Sustainable Environment-2019 organized by Clean India Technology in association with Waste to Energy Research and Technology Council (WTERT-India), Ramaiah University of Applied Sciences, Bengaluru at International Exhibition Centre, Bengaluru. Full paper to be published in ​“Clean India Journal”.

National Journal Papers:

  1. “Facets of Hospitality: An overview of Accommodations”. The title of the paper was ​“Guest Complaint Management”.
  2. “Sustainability in waste management‑A comparative study on urban vs rural hotels”- Clean India Journal