Faculty & Staff
Contact
- Phone
Ms. Sheeba Samuel
Assistant Professor
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School/College
Faculty of Hospitality Management and Catering Technology
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Department
Department of Front Office
With a robust experience spanning over 19 years in Hotel Industry and Academia, Sheeba Samuel has carved a niche for herself in the field of Teaching and Learning. Having specialized in the area of Front Office, she has also excelled in the fields of Revenue Management, Organizational Behaviour, and Computers in Hospitality Services teaching. She has numerous years of experience as the departmental Placement and Training Facilitator. She was also the BOE member for Hotel Management under Bangalore University and has been a paper setter, reviewer, and valuer for many years. She was a syllabus review committee member for Hotel Management at Bangalore University. She was also the BOS member for Hotel Management at Garden City University. She was heading the conduct of the Practical Examination for UG and PG courses at Garden City University. She was also the NAAC Criteria 5 Head and prepared the documentation single-handedly. She has also put in her expertise to develop online content in the field of Hotel Front Office. She has presented and published numerous papers both at International and National Conferences. With the thrive to always learn, she hopes to excel in her current role of delivering to her pupils.
Qualifications
- Ph.D. with Specialization
- M.A. Tourism Management
Madurai Kamraj University, 2014
- M.Sc. Hotel Management
Annamalai University, 2007
- DHMCT&AN
IHM Bangalore, 1996
Experience
Total Years of Experience19 Years
Academic Experience
- MSRUAS- 1 Year
- Garden City University- 14 Years
Industry Experience
- St. Mark’s Hotel- 2 Years
- Central Park Hotel- 2 Years
Training Experience
- IDS
- Hygiene Maintenance
- Ethics in Higher Education
- Samuel, S. (2023), Advancement in Technology Leading to an Enhanced Customer Experience, Hospitium, 4 (2), pp.9-10
National Conference Papers
- Samuel, S. (2018), 'Role and Importance of Global Distribution System in Networking the Hotel Industry to its Varied Market Segments', International Knowledge Transfer Conclave, GCU
- Samuel, S. & Joshi, S. (2016), 'Effective Usage of Revenue Management in Hotels to Bring a Substantiate Change in Their Outcome', Emerging Trends in revenue management in Service Industry, AIMS Publications, ISBN: 978-81-931603-3-6, pp.73-79
International Conference Papers
- Sudhagar, DP. & Samuel, S. (2018), 'Comparative Study on Environmental Commitment of Luxury Hotel Brands with Five Globes of Environmental Responsibility', Springer, https://link.springer.com/chapter/10.1007/978-981-13-9209-2_11
- Sudhagar, DP. & Samuel, S. (2018), 'CSRP (Corporate Social Responsibility Policy): Comparative Analysis of CSRP from Selected Hotel Brands and Identifying Areas for the CSRP Enhancement', Springer
National Journal Papers
- Samuel, S. (2019), 'A Study on the Contemporary Types of Accommodation Offered Around the World', RIPPLES, 8, ISSN: 2229-6794
- Samuel, S. (2018), 'Safety and Security Concerns dealt by Hotel Front Office', RIPPLES, 7 (1), ISSN: 2229-6794
- Samuel, S. (2014), 'Leadership and Teamwork', RIPPLES, ISSN: 2229-6794
- Samuel, S. (2012), 'Tourism and Hospitality: Technology, the Road Ahead', RIPPLES, ISSN: 2229-6794, pp.148-151
- Samuel, S. (2011), 'Conservation-Survival of Future Generation', RIPPLES, ISSN: 2229-6794
International Journal Papers
- Samuel, S. (2019) 'Advancement in Technologies in Hotel Front Office', IBM and International Journal of Advance & Innovative Research (2394-7780) with Impact Factor: 7.36 (UGC Journal no: 63571), 6 (1), pp.96-99