Service Standards in Hotel Accommodations

The guest lecture on “Service Standards in Hotel Accommodations” was successfully conducted on 27th March 2025 by the Housekeeping Department, Faculty of Hospitality Management and Catering Technology at Ramaiah University of Applied Sciences. Ms. Pamini Hemaprabha, Head of Operations – SFM, Guest Service, Curation & Lounge at Emaar Malls, shared valuable insights on guest experience, housekeeping best practices, and service excellence in hotel accommodations.

The session was highly interactive, with students from Batch 2023, IV Semester, Housekeeping II actively engaging in discussions and learning about industry trends and expectations. The event provided a great opportunity for students to bridge academic knowledge with real-world applications, enhancing their understanding of hospitality service standards.