Faculty & Staff
Contact
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Email
Chandrasen.ms.mc@msruas.ac.in
- Phone 080 4536 6666
- Extension 731
- Websites
Dr. Chandrasen Mazumdar
Associate Professor & Head of the Department (I/c), Management Studies.
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School/College
Faculty of Management and Commerce
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Department
Department of Management Studies
Dr. Chandra Sen Mazumdar did her B.Tech in Chemical Engg from the University of Calcutta following which she worked in the Chemical industry for 6 years. Later she did her Masters and Ph.D from the Indian Institute of Science, Bangalore in the area of Operations Management from the Department of Management Studies. She is currently working as Associate Professor at the Ramaiah University of Applied Sciences. She has publications in International journals and conferences and is a reviewer for two Scopus indexed peer reviewed journals. Her research interests are in the areas of supply chain management, mathematical modelling for decision making, machine learning applications in business and data analytics.
Qualifications
- Ph.D in Operations Management (Revenue Management & Capacity planning)
Indian Institute of Science, Bangalore, 2016
- M.Sc. (Engg.) in Operations Management
Indian Institute of Science, Bangalore, 2007
- B.Tech in Chemical Technology
Calcutta University, 1998
Experience
Total Years of Experience17 Years
Academic Experience
- Ramaiah University of Applied Sciences (10 Years 5 Months)
Industry Experience
- Satyam Computer Services Ltd., Bangalore (1 Year 6 Months)
- Uhde India Ltd. (UIL), Mumbai (2 Years 1 Month)
- Essar Oil Ltd., Jamnagar (3 Years)
Training Experience
- MDP conducted in collaboration with IEEE TEMS for middle level managers in the topic of Technology Forecasting and Strategic Roadmap
- FDP on Research Methodology to faculty members at FHMCT and FMC in RUAS
- FDP on Vehicle Routing Problems to faculty members at RV College of Engineering, Bangalore
- MDP conducted for Ace Manufacturing on the topic of E-commerce and General OR Practices
- Supply chain management
- Mathematical modelling for decision making
- Machine learning applications in business
- Data analytics
- S. Abhilash and Chandra Sen Mazumdar. (2025). “Development of a Forecasting and Scheduling Model to Minimize the Overall Cost for Fasteners”, In S. Mukherjee, Reshma K.J. & S. Ajitha (Ed), The Business Matrix: A Multidisciplinary Approach to Modern Business Challenges pp. 249 – 265.
- Chandra Sen Mazumdar and M. Mathirajan. (2026) “Blockchain in the Pharmaceutical Supply Chain: Ensuring Drug Integrity and Traceability”, In. L. Vijayvargy, A.K. Singh, G. Soni and M. Ram (Ed.), Navigating the Supply Chain Metaverse: Innovations, Challenges, and Opportunities, Taylor & Francis (Accepted for Publication).
- Ajitha, S., Chandra Sen Mazumdar, Reshma, K. J., Geevarathna, Huxley, S., & Rajan, D. D. (2026). “The Role of AI in Enhancing Creativity and Collaboration in Student Virtual Teams”, In J. Nemiro (Ed.), Sustaining Creative Collaboration in Student Virtual Teams in Higher Education: Resources, Norms and Protocols, and Continual Assessment and Learning (pp. 33-66). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-6102-4.ch002 [Scopus Indexed].
- S. Ajitha, K J Reshma, Geevarathna, S. Huxley, Chandra Sen Mazumdar, Divya G.S. Rajan, “Digital Analytics in Action from Data to Impact”, In. R. Krishnamoorthy, E. Rangaswamy (Ed), Future-Proofing Emerging Technologies for Business Transformation, IGI Publishing, 2025, pp 255 – 290 [Scopus Indexed].
- Malabika Purkayastha and Chandra Sen Mazumdar, “Can Assortment and Customer Service be Determinants of Customer Loyalty? An Empirical Study of the Online Grocery Industry”, In U. Salunkhe, V. Kumar, D. N. Murthy, B. Rajan (Ed), Emergent Research on Business and Society: An India-Centric Perspective, Transnational Press London, 2023, pp. 49 – 68.
- Winner of Certificate of Merit for the Case titled “Healing Beyond Borders: Scaling a Purpose-Driven Healthcare Venture- A Case Study of Smiles Institute of Gastroenterology” presented at the AIMA 6th Case Writing Competition & Conference, 2026.
- Appointed as part of the Editorial Board of the Journal Publication of International Research for Engineering & Management on 9th Jan, 2025
- Winner of 2nd prize in the Human Factors and Ergonomic Competition at the 3rd IEOM India International Conference 2023
- Winner in the UG/PG student category at the FORE International Case Conference (FICC), June 2023
- Best Poster Award at the IEEE Bombay Section Signature Conference, November 2021
- Awarded as the “Annual Exemplary Faculty” by the Ramaiah University of Applied Sciences (RUAS) on Teacher’s Day Celebration, 2021
- Awarded the “Outstanding Professor of RUAS” by the Ramaiah University of Applied Sciences (RUAS) on National Science Day, 2020
- Panelist at the NATCOM/ Scale 2017 organised by the Indian Institute of Materials Management, Bangalore
- Panelist at the WiSER (Women in Science, Engineering and Research), 2017 organised by Indian Institute of Science, Bangalore
- Excellent Paper Presentation Award at the Doctoral Consortium of the 15th Annual International Conference of Society of Operations Management, IIM Kolkata, India, December 2011
- National Scholarship Certificate for B.Sc. (Chemistry Honors) at the University of Calcutta. Rank: 108 out of 800
- Reviewer for Scopus indexed journals like Journal of Hospitality and Tourism Research, International Journal of Revenue Management, SN Computer Science
National Conference Papers
- Chandra Sen Mazumdar, S Ajitha, Reshma K J, Nisha Francis, “From Exhibition Stalls to Algorithms: Leadership and Digital Transformation at Indiehaat” 6th Case Writing Competition & Conference, AIMA, New Delhi, 14-15 May 2026
- Nisha Francis, Reshma K J, Chandra Sen Mazumdar, S Ajitha, “Healing Beyond Borders: Scaling a Purpose-Driven Healthcare Venture- A Case Study of Smiles Institute of Gastroenterology” 6th Case Writing Competition & Conference, AIMA, New Delhi, 14-15 May 2026
- Chandra Sen Mazumdar, Reshma K J and Ajitha S, “Bridging the Deeptech Valley of Death: Policy, Financing and Ecosystem Strategies for Sustainable Growth”, presented at the International Conference on Deep Tech and Policy: Building a Sustainable Deep Tech Startup Ecosystem for Viksit Bharat 2047, organized by FMC, Ramaiah University of Applied Sciences on February 12, 2025. Winner of the Best Paper for the Track.
- Reshma K.J. and Chandra Sen Mazumdar, “Harmonizing Excellence: Investigating the Interconnection between Hospital Accreditation and Patient Perception of Quality Care”, presented poster at Cahocon 2024, April 5-7, 2024, Kolkata.
- Chandra Sen Mazumdar and Akhila R, “Effective Inventory Management System for Blood Banks to Minimize Shortage and Wastage of Blood Components (Platelet and Red Blood Cells)”, 6th Biennial Supply Chain Management Conference, IIM, Bangalore, December 2018.
- Malabika P. and Chandra Sen Mazumdar, “Model for Customer-Firm Resource Integration and its Consequences for E-Commerce Based Co-Creation”, COSMAR 2017, IISc Bangalore, Sept, 2017.
International Conference Papers
- Chandra Sen Mazumdar et. al., “From Traffic Control to Self-Care: A Study on Mental and Physical Well-Being of Traffic Police Personnel in Identified Areas of North Bengaluru”, presented at the 3rd IEOM India International Conference 2023, Nov 2-4, 2023, New Delhi. Winner of 2nd prize in the Human Factors and Ergonomic Competition.
- Chandra Sen Mazumdar, Reshma K J, Antra Katoch, “Can a Low-Cost Airline Survive After Pandemic? Reaching the High Skies - A Case Study on IndiGo Airline”, presented at the FORE International Case Conference (FICC) 2023, June 2-3, 2023. Winner in the UG/PG Student Category.
- Malabika P and Chandra Sen Mazumdar, “Can Assortment and Customer Service be Determinants of Customer Loyalty?”, presented at the 4th International Conference on “Innovation, Technology and Sustainability: Shaping the future of Business and Society”, March 16-17, 2023. Selected to be published as a Book Chapter in an edited textbook, published by Transnational Press London
- Sachith Gowda and Chandra Sen Mazumdar, “Development of a Machine Learning model for screening and detection of potential Covid19 patients”, 8th International Conference of Business Analytics and Intelligence 2021, IISc Bangalore, 20-22 December 2021.
- Rufina D Costa and Chandra Sen Mazumdar, “Development of a Machine Learning model for screening and detection of Oral Diseases”, 8th International Conference of Business Analytics and Intelligence 2021, IISc Bangalore, 20-22 December 2021.
- Malabika P. and Chandra Sen Mazumdar, “A Study on Online Grocery Resource Utilization: Customers’ Perspective”, 4th International Conference on Marketing, Technology, and Society organised by Indian Institute of Management Kozhikode, Kerala, India, 17 – 19 April, 2020.
- Shireen Rosario and Chandra Sen Mazumdar, “An Empirical Study of the Impact of Economic Policy Uncertainty on the Payout Policy of Indian Pharmaceutical Industry”, 2nd International Conference on Advances in Business, Management and Law, Dubai (UAE), November 2018.
- Malabika P. and Chandra Sen Mazumdar, “Customer Resource Identification for Value Co-Creation in Online Healthcare Services”, 5th International Conference on Science, Technology and Management, Puri, Odisha, Sept., 2018.
- Chandra Sen Mazumdar and R. Parthasarathy, “Seat allocation and pricing in a Duopoly – a theoretical perspective”, 2014 POMS International Conference, Singapore, July 2014.
National Journal Papers
- Shireen Rosario and Chandra Sen Mazumdar, “A study of value-added efficiency in the Indian Banks”, Management Dynamics, Vol 21 (2), 2021, pp. 42 – 56.
- Prasad Rajendra Byakod , Chaya U., Pooja Kulgude, Abhishek Sharma, Priyanka Singh and Chandra Sen Mazumdar, “ A Study on Penetration of Digital Payment System in Selected Areas of Rural Karnataka”, UAS Journal of Management and Commerce , Vol. 4 (2), pp 18 – 21.
- Pooja Shankar Bhat and Chandra Sen Mazumdar, “Empirical Study on Problems Faced in Ecommerce Supply Chain Management and Logistics and its impact on Consumer Buying Behavior”, UAS Journal of Management and Commerce, Vol. 4 (1), pp 25 – 28.
International Journal Papers
- Sushma, B.S. and Chandra Sen Mazumdar, “Assessing Entrepreneurial Intention in Gen Z and Millennials: An Integrated Model Studying the Mediating Effects of Risk Taking and Self-Efficacy”, Journal of Business and Projects. Accepted for publication [WoS indexed].
- A. Nikita, K.M.S. Kumar, Chandra Sen Mazumdar, S. Mukherjee and Sushma B.S., “Development of an Entrepreneurial Growth Scale-up Model: A Multi-Level Study of Startups in Karnataka”, Int. J. of Management and Enterprise Development. Accepted for publication in 2027 [Scopus indexed].
- A. Nikita, K.M.S. Kumar, Chandra Sen Mazumdar, S. Mukherjee and Sushma B.S., “Do the Cognitive Traits of Entrepreneurs Influence the Success of Bootstrapped Startups?”, Int. J. of Management and Enterprise Development. Accepted for publication in 2027 [Scopus indexed].
- Kavitha Karanam and Chandra Sen Mazumdar, “Optimal Level of Working Capital Management in Indian FMCG Manufacturing Sector : Post - GST Era”, SMART Journal of Business Management Studies, Vol 22 (1), 2026, pp. 42 – 54 [WoS indexed].
- Lavanya J, Chandra Sen Mazumdar and Ayush Singh, “Study on Optimising Inventory to Minimize Waste in the Fresh Produce Supply Chain”, International Journal for Research in Applied Science and Engineering Technology, Vol 12 (X), 2024 (doi: https://doi.org/10.22214/ijraset.2024.64525)
- Kavitha Karanam and Chandra Sen Mazumdar, “Effect of GST on WCM and Profitability of FMCG Sector in India”, SMART Journal of Business Management Studies, Vol 20, 2024, pp. 23 - 31 [WoS indexed].
- Malabika Purkayastha and Chandra Sen Mazumdar, “Influence of Customer Physical Resource on Customer Loyalty: A Mediation Study”, Journal of Information and Optimization Sciences, Vol 44 (8), 2023, pp. 1741 – 1763. [WoS indexed]
- Pradeep K, R G Shilpa and Chandra Sen Mazumdar, “Analysis of Big Data Business Intelligence Tools using Technology Acceptance Model”, Asian Journal of Management, Vol 13 (2), 2022, pp. 110 – 114. [ICI indexed]. Poster of same paper presented at IEEE Bombay Section Signature Conference, November 2021.
- Shireen Rosario and Chandra Sen Mazumdar, “Quality of Management and Its Influence on Market Valuation: A Study of the Indian Pharmaceutical Industry”, Academic Journal of Interdisciplinary Studies, Vol 12 (1), 2023, pp. 151 – 160.
- Shireen Rosario and Chandra Sen Mazumdar, “A study of the impact of value-added efficiency on profitability and market value in the Indian Pharma industry”, Academic Journal of Interdisciplinary Studies, Vol 11 (1), 2022, pp. 212 – 225.
- Shireen Rosario and Chandra Sen Mazumdar, “Impact of competition and economic policy uncertainty on payout policy of the Indian Pharmaceutical industry”, Global Journal of Economics and Business, Vol 9 (3), 2020, pp. 660 – 668.
- Chandra Sen Mazumdar and R. Parthasarathy, “Seat Allocation and Pricing in a Duopoly in the Airline Industry”, International Journal of Revenue Management, Vol. 8 (1), pp 20 – 33, 2014. [Scopus indexed]
- Chandra Sen Mazumdar, M. Mathirajan, R. Gopinath and A.I. Sivakumar, “Tabu Search methods for scheduling a burn-in oven with non-identical job sizes and secondary resource constraints”, Int. J. Operational Research, 2008, Vol. 3, Nos. 1/2, pp.119–139. [Scopus indexed]
- Chandra Sen Mazumdar, N.R. Srinivasa Raghavan, “Server-switching policy for call routing in a multi skill inbound call centre”, International Journal of Services Technology & Management, 2008, Vol. 9, No. 1, pp.14–32. [Scopus indexed]
- Life Member of the Operational Research Society of India (ORSI), Bangalore Chapter.
- IEEE Member
- Faculty Coordinator and Member of the IEOM Student Chapter at FMC, RUAS