Mr. Aritra Banerjee

Lab Assistant

• School/College

  School of Social Sciences

• Department

  Department of Data Sciences And Analytics

Dedicated IT Support professional with 2+ years of experience in technical support, system administration, and network troubleshooting, along with 1 year of industry experience in HR Analytics at Parle Products Pvt. Ltd. Currently working as a Lab Assistant at M.S. Ramaiah University, providing end-to-end support for 90+ lab systems including desktops, projectors, and peripherals. Skilled in OS/software installation, hardware and software troubleshooting, and LAN maintenance to ensure smooth academic and research operations. Pursuing an MBA in Business Intelligence & Analytics to strengthen expertise in data analysis and business decision-making.

• Support computer lab operations.
• Support faculty and students to use computer software and hardware.
• Extend appropriate procedures, respond to queries and document resolution of repetitive issues.
• Present software packages and applications and develop lab templates.
• Respond to queries and introduce students to the use of computers and peripheral equipment.
• Watch lab occupants while entering and leaving lab to secure equipment.