Student Grievance Redressal
At RUAS, the welfare of our students is of utmost importance to us. Our carefully planned 4‑step redressal mechanism helps us not only address student grievances quickly, but also effectively.
Students with complaints about non-academic issues like any instances of ragging or problems with accommodation, health insurance, scholarship, and cultural and sports events, can approach the Directorate of Student Affairs for redressal.
Process of Student Grievance Redressal
Step 1: Lodging of complaint
Students are required to fill out the Student Grievance Form and submit the same via email or as a handwritten letter to the Director of Student Affairs. A copy of the complaint must be submitted to the Proctor of the department as well.
Students must be sure to mention their credentials (name, course, year, etc.) in their complaint.
Step 2: Verification
On receiving the complaint, the Directorate of Student Affairs will record and verify the complaint.
Step 3: Action
After verification of the complaint, the Department acts upon the complaint and takes the measures necessary to resolve the issue.
Step 4: Intimating the Student
Once the complaint has been resolved, the student is informed about the outcome and the complaint is considered closed by the Department.
They can also contact the Directorate of Student Affairs
Directorate of Student Affairs
- Gnanagangothri Campus, New BEL Road
Bengaluru - 560 054, Karnataka, INDIA
- 080- 4536 6666 (extn. 624)