About Us
Front Office department always plays an important role in making a good impression to their guests. Hotel trends may change, but hotel Front Office department must maintain a smooth and friendly interaction with their guests at all times.
The Front Office department at FHMCT is providing extensive training in daily operations and guest management.
Students’ are taught by various learning methods, like understanding concepts, practical sessions, role plays, demonstrations on ‘Property Management System’ software, case studies, Industry visits, Guest lectures.
The department inculcates the latest and necessary skills required to be a successful professional with effective communication, leadership, time management, team building capacity, technological skills, which ensures that the students are ready for diverse carrier opportunities in the hospitality and allied sectors. A successful Front Office employee is capable of manage daily tasks and challenges smoothly and effectively.
Highlights
The Front Office department in a hotel is at the core of the entire operation. The primary functions of the department include reservations, checking in and out, the handling of financial transactions including currency exchange, handling guest enquiries, arranging guest services, and so on.
The highlights of Front Office department are:
- Curriculum as per industry requirement
- Overall personality development for a successful career
- Entrepreneurial Training
- Assured placement
Message From The HoD
The front office is the face of the hotel and contributes in making a positive impression on guests. Front Office department at FHMCT is playing a significant role in overall development of students’ learning experience. With a strong and continuous support from the team, we are able deliver the best. Teaching is team’s primary duty, the team members also pitch-in admin role also.
Ms. Shashi BinaniHead, Department of Front Office
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