Vishwanath

Mr. Viswanath Srivaths Krishnan

Lecturer|Faculty of Hospitality Management and Catering Technology, Department of Front office


Mr. Viswanath Srivaths comes with an experience of 5 years in the industry having worked in both the Hotel as well as the Retail Industry. He is proficient in the use of hotel property management systems as well as skilled in customer service management as well as hotel loyalty programs. Mr. Krishnan is also well versed in Travel and Tourism Management holding Certificate in Tour Management from Thomas Cook India Pvt. Ltd.

Qualifications

  • Masters in travel and tourism management

    IGNOU, New delhi

  • BSc. (Hotel and Hospitality Aadministration)

    INSTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY AND APPLIED NUTRITION, Bangalore

  • Diploma in Retailing Masters in Tourism and Travel Management

Experience

Total years of Experience :

9 Years

Academic Experience :

  1. Lecturer in Front office, Faculty of Hospitality Management & Catering Technology — Ramaiah University of Applied Sciences — 4 years (2017 — till date)

Research and Industry Experience:

  1. 2011 – 2012 – Customer Service Executive – Croma Brigade road
  2. 2013 – 2015 – Team Leader, Front Office – Holiday Inn Cochin
  3. 2015 – Front Office Executive – Holiday Inn Pune
  4. 2016 – Asst. Manager Front Office – Holiday Inn Bangalore
  5. 2016 – 2017 – Duty Manager, Fortune Select JP Cosmos

Research Interest

Tourism Marketing, Revenue Management, Hospitality Loyalty Marketing, Customer Relations Management

Keywords

  • Tourism Marketing
  • Revenue Management
  • Customer Relations Management

Presentation:

  1. An Empirical Study of Film Influenced Tourism with Special Reference to Karnataka, India

  1. Certificate in World Tour Management
  2. Certification in Hotel Industry Analytics